Can driver go inside a residence? Can a driver go inside a customer's home?
This service is not currently offered through any Service Level Agreements with StoreToDoor.
This service is entirely the decision of the drivers who choose to deliver and extend their service to the customers, and would be a direct conversation and agreement between the customer and the driver for that specific delivery/task.
Whenever a driver enters a client's residence, it increases StoreToDoor's liability in case of claims of loss and damage to the residence or the inhabitants. Delivering inside a customer's home is not part of our current service as a policy.